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Postage
Info
Once you have purchased your sculpture it will
be dispatched the next working day after receiving payment. I
only use guaranteed services to make sure you receive your sculpture
and to make sure it arrives as quickly as possible. Orders from
outside the UK are dispatched using Parcel Force Global Priority and
normally reach their destination in 3-5 working days, UK orders
are dispatched using Parcel Force 24 hour service. All customers will
receive order confirmation e-mails and you will also receive a
dispatch confirmation e-mail with a tracking number so you can track
your sculpture every step of the way for your piece of mind, all
packages will need to be signed for so please make sure someone will
be at your address to receive your sculpture. Pre-order and custom
commissioned items will take longer due to the time it will take for production
of your
sculpture.
Returns
Policy
I do my best to show the clearest pictures possible on
my web site to give you a precise view of the
sculpture you are purchasing, I also try to measure my
sculptures as accurately as possible. With that in mind please look
at the pictures, listing and measurements carefully to make sure the
sculpture you are purchasing is the sculpture you want. However I
will accept returns, if you are returning your sculpture for a
refund, you must notify me of this within 7 days of receiving the
item, the cost of return shipping must be covered by you, you will
receive a full refund minus what you paid for shipping when I have
received the sculpture in an undamaged state. You must pack the
sculpture exactly as it was packed for delivery to you to ensure
there is no damage in transit. In the unlikely event you receive a
broken item(s) you must contact me within two days of receiving your
sculpture, with pictures of the broken item and I will rectify the
situation swiftly with a replacement or refund.
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